Acne

Who we can help

• Previously diagnosed acne that persists or keeps returning
• Acne that hasn't improved on over-the-counter or GP-prescribed treatment
• Hormonal-pattern acne
• Acne with pigmentation or early scarring concerns
• Anyone considering the next stage of treatment and wanting to understand the options

When we may not be the right service

• Sudden, severe or rapidly worsening acne with scarring across large areas may need in-person assessment
• Acne with signs of an underlying medical cause that needs investigation first

How your consultation works

Every initial consultation combines a medical questionnaire, photos of the affected skin, and a live video call with Ivnit or Ersa — so any treatment decision is made with the full picture, never from a form alone.

Treatment approach

Our clinicians can consider a wide range of evidence-based dermatology treatments. Any recommendation depends on your diagnosis, medical history, previous treatments, current medicines, monitoring requirements and individual circumstances — and is always discussed and agreed with you.

Where prescription treatment is appropriate, we issue a private prescription after your consultation. You choose which pharmacy dispenses it. Medication costs are charged by that pharmacy, separately from the consultation fee.

Follow-up

Skin treatment rarely ends with a single prescription. Where it helps, we'll agree a review and monitoring plan so we can see how your skin responds and adjust the approach over time.